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Frequently Asked Questions

 

What is your Shipping Policy?

Prints:

Shipping rates for all print orders are automatically generated and will appear during checkout.

Originals:

FREE SHIPPING is available to the US and Canada for originals up to size 18x24.

Larger originals ship for $50 to the US and Canada.

All other International Orders for originals up to size 18x24 are shipped for a flat rate of $35. Please contact me at ashley@adawnart.com for international rates for larger originals. For best rates, larger originals can be shipped as rolled canvas which can be re-streched by a professional framer.

All originals are shipped without frames.

What is your Returns Policy? 

I hope that you are 100% satisfied with your purchase. If you wish to return your original art or print for any reason, then you may do so within 7 days of receipt. Refunds will be issued in form of store credit which can be redeemed on this site toward a future purchase. Please note that you must obtain pre-approval before returning your order. Please email me at ashley@adawnart.com. You are responsible for the return shipping costs.

How can I keep up with your new work?

Be sure to follow me on Instagram for the latest updates. Links to all my Social Media channels are located at the bottom of the site.

Do you accept commissions?

Yes! I enjoy collaborating with my collectors and I accept commissions on a select basis. Selection criteria include subject matter, materials, and time. The total price for a commission includes the price per square inch and a commission fee. Please email me at ashley@adawnart.com to discuss your ideas.

Do you license your images?

I am always interested in working with brands. Please email me at ashley@adawnart.com with any inquiries.

Do you paint at live events?

Yes! Please email me with dates and details about your event.

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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